Shipping policy

Shipping Details

Thank you for shopping with Serendy! Here is everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery Times

Shipping Method Estimated Delivery
Standard Shipping 5–7 business days
Express Shipping 2–3 business days
International Shipping 7–21 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free standard shipping on orders over a qualifying amount.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

International Shipping

We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.

Lost or Delayed Packages

If your package has not arrived within the estimated timeframe, please contact us at support@Serendy.store and we will investigate the issue with the carrier.

Contact Us

For any shipping-related inquiries, please reach out to us at support@Serendy.store.